Our FAQs section attempts to answer many of the questions we most commonly receive. Please view them here.
If you are still unable to find an answer to your question or query please fill in the contact form below and we will get back to you with an answer. Please let us know if you would prefer us to call you.
Cognac.com only ships its products within the United States. We do not ship overseas. We also do not ship to the following states (AK, GA, HI, IL, ME, MI, MN, MS, ND, NH, OH, SD, UT, VT, WV, WY). We apologize for any inconvenience this may cause. Please allow all orders to be processed within 24 hours. All shipments will require an Adult Signature. Please be sure that the recipients are available to sign for the packages. Delivery dates can be obtained by checking online with your tracking #. Tracking #'s will be sent out via e-mail upon shipping.